Your Questions,
Answered
Booking and appointments
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We are! Please give us a call on 03 338 0088 and our team will organies an appointment for you.
Please note we are currently at capacity for new hygiene patients. Thank you for your understanding.
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Yes!
We have two dentists who work 11.00am - 8.00pm on Tuesdays.
We are open on Saturdays from 9.00am - 1.00pm, except for Public Holiday weekends.
Please note: Saturdays are booked appointments, no walk ins. Unfortunately, these appointments are not offered to new patients.
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You can reach us anytime via calling, our contact page or email. We aim to respond as quickly as possible.
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Yes!
Developed a toothache? Broken a tooth?
We have same day appointments available. Call us when we open and we will do our best to accommodate you.
Please note: These appointments can book very quickly. To avoid disappointment, call us when you start to develop symptoms.
We also run a cancellation list for people who wish to be seen sooner.
Costs and Payments
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We are a WINZ accredited dental surgery. WINZ may be able to pay towards or for your dental treatment.
When booking your appointment, mention that you would like a WINZ quote and we can provide one for you after you have been seen by a dentist.
Please note that we request a $50 deposit, if you are able, towards your initial appointment - this will be refunded back to you once WINZ has paid for your treatment. -
While we prefer payment at the time of treatment, once you have established a credit history with us, we can discuss a payment plan with you.
Please ask reception for more information.
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Unfortunately we do not take Community Services cards. However, we are WINZ accredited.
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We are registered with ACC.
If your dental treatment is the result of any of the following, it may be covered by ACC:
an accident
a sporting injury
as a result of medical or dental treatment
Please note dental treatment will not be covered if the damage to your teeth or dentures is due to normal wear and tear or decay and gum disease. This includes the use of eating utensils, e.g. forks and chopsticks.
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ACC pays for treatment using a fixed rate which is not indexed to the cost of living.
Fees charged to us by technicians and laboratories for dentures, crowns and implants have risen with inflation and must be recovered.
Most of our ACC fees do not involve any further payment.
Your dentist will discuss this before treatment starts.
Your Care and Treatment
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Children & Teenagers
Please call Community Dental for your child if they are 0 - 12 years on 0800 846 983.
Adolescents – Secondary School Students (including those who have left school up to the age of 18)
A range of free basic dental services is funded for adolescents until their 18th birthday. Some treatments are not free, such as orthodontics (including braces, for example).
Please see our page for children and teenagers for more information.
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At each examination your dentist will check the health of your gums and note any conditions that are present.
Any problems will be shown to you and recommendations will be given.
If there is significant tartar (calculus) present or you have bleeding gums, you will be referred to the hygienist.
See our dental hygiene page for more information. -
Some medications may interact with the drugs we use and general conditions can make a difference to the type of treatments we may offer.
It is very important that we know your current medical history. -
Yes, a checkup is recommended in pregnancy but treatment is best kept to the middle trimester if possible.
Emergency treatment can be performed at any stage.
Amalgam is not recommended during pregnancy and a lead shield will be used if X-rays are necessary. -
Cracks can be caused by decay, grinding at night, trauma or having a large filling which weakens the tooth.
The symptoms include sharp pain on biting and cold sensitivity. It may be difficult for the patient to pinpoint the tooth, but the dentist can often find the offender.
The problem can be fixed with either a filling or crown to prevent the crack opening on biting.